Total Quality Management: Six Sigma Application in Courier Industry

EXECUTIVE SUMMARY

vi Sigma in umteen organizations simply means a throwaway of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodological analysis for eliminating defects (driving towards six standard deviations between the mean and the ne arest specification limit) in any process -- from manufacturing to transactional and from product to service.

Keeping in good deal the importance of service industry in a beau monde six sigma plays a vital role and especi whollyy when we are talking about the courier industry in Pakistan the approximately prominent courier companies are FedEx, DHL & TCS. To become a market leader or even to stay in the market, competitive companies are attracted towards the implementation of six-sigma. The statistical representation of Six Sigma describes quantitatively how a process is performing. To achieve Six Sigma, a process must not produce more than 3.4 defects per cardinal opportunities. A Six Sigma defect is defined as anything out of doors of customer specifications. A Six Sigma opportunity is then the sum of money quantity of chances for a defect.



The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process utility and variation reduction through the application of Six Sigma overture projects

We are trying our level best to highlight all the aspect of applying six sigma on Pakistani courier effort in a given span of time so that our report could make some contribution to other match knowledge seekers.

AIMS & OBJECTIVES

We lead be conducting our research on Application of Six Sigma in the courier industry. Since many organizations are based on logistics they are required to permit on time delivery of goods / parcels we shall be concentrating on FedEx, TCS and DHL We will be conducting Secondary research on three multinational organizations to collect data in...

If you want to get a full essay, order it on our website: Ordercustompaper.com



If you want to get a full essay, wisit our page: write my paper